Statutory Redressal Mechanism • Rule 3(2) IT Rules, 2021
Resident Grievance Redressal Portal
Mandatory disclosure and complaint filing portal pursuant to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and Digital Personal Data Protection Act (DPDPA), 2023.
Designated Resident Grievance Officer (India)
Officer Name & Title
Himalay Ladha
Resident Grievance Officer & Data Protection Officer
Statutory Contact Email
support@portfoly.site
Ahmedabad, Gujarat, India (PIN: 380015)
Acknowledgment SLA: 24 Hours
Formal acknowledgment and ticket number issued within 24 hours.
Resolution SLA: 15 Days
Complete investigation, review, and redressal within 15 days.